UNPACKING YOUR COMPUTER

We care that your product arrives safely and with no damage. If you observe damage on the packaging or internal contents, please take pictures of the damage and contact us immediately

The following is best performed in an open space with easy access to all sides of the box.

1. Open external shipping box

   1. Ensure the box is the right side up

   2. Cut tape on top

   3. Fold back tabs

   4. Fold one long tab fully back to rest on side of box

   5. Carefully roll the box two times on the side of the tab above, so opening is face down

   6. Gently pull out box up to reveal contents

   7. Remove packaging

2. Open internal product box

   1. Roll internal box right side up

   2. Cut tape on top

   3. Fold back tabs

   4. Fold one long tab fully back to rest on side of box

   5. Carefully roll the box two times on the side of the tab above, so opening is face down

   6. Gently pull out box up to reveal contents

   7. The computer will be upside down. Lift each side to remove internal packaging

   8. Carefully turn the computer right side up

3. Remove internal protection

   1. The internal insta pack packaging should be visible through the glass door

   2. Open the glass door and carefully remove the insta pak protective package

4. Go to instructions on Connecting your computer